FAQ for current clients
Having trouble scheduling or paying?
Please let us help you.
Signed up for Wes’s Math 2 program? Follow this detailed step-by-step guide to preparing for your first session.
To make, change, or cancel any appointments, please visit http://wescarroll.com/schedule and click through to your tutor, then log in.
If you don’t see the appointment you want to change, maybe you aren’t logged in: check the upper right corner of the scheduling pane for the login link. If that doesn’t help, then you probably weren’t logged in when you made the session. In this case, check your inbox for a link that will let you change or cancel the session.
Please give me at least 72 hours’ notice for any such change. If you don’t have that much time, please contact me at email@example.com or 415.937.1729; I will make the change by hand, and there will be a fee.
Can’t find a time that works? Get in touch. I’ll do what I can.